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Welcome to the OLC

**NEWS FLASH** OLC Password Policy Update
The OLC environment will be unavailable, July 23rd from 06:00AM - 6:00PM EST.
Thanks for your patience as we continue to improve the system to work better for you!

Effective Friday 10/23/2015
The minimum password length will be 12 characters.
A new password will need to be created every 90 days (3 months)
All other password requirements will stay the same.

To sign in, enter your user ID (in all caps) and password in the space provided to the right and click the Sign In button.
After you have logged into the OLC please make use of the many job aids you will find located under the easy links menu.

For technical assistance, please contact your local office at OLC Coordinators, the OLC Helpdesk at 1-866-566-0060 (M-F 8:00am - 8:00pm) or email at

Tip #1 -Remember your OLC User ID is not your CHRIS ID.
Tip #2 -Your OLC password expires every 90 days (3 months).
Tip #3 -To reset your password just click on the forgot your password link on this page.

Frequently Asked Questions
"How do I change my email address?" response: use your Employee Self-Service address update tool.
"How do I change my name due to marriage?" response: contact your OLC Helpdesk for a ‘name merge’ to a new account.

If you would like to see a specific tip here next month please email at

NOTE: To optimally access the Online Learning Center (OLC), refer to the list of supported browsers:

    •  Internet Explorer (Supported versions: 8.0, 9.0, 10.0. Latest version: 11.x.)
    •  Google Chrome (Supported versions: 23.0.x.x and above. Latest version 35.x.)
    •  Mozilla Firefox (Supported versions: 3.6.x.x and above. Latest version: 29.x.)
    •  Safari on Mac (Supported versions: 6.0 and above. Latest version: 7.x.)
    •  Safari on Windows (Supported versions: 5.0 and above. Latest version: 5.x)

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